Privacy Policy

Welcome to Precious Drops, where your privacy is our priority. We are dedicated to
safeguarding your personal information and ensuring your right to privacy. If you
have any concerns or questions about our privacy practices, please reach out to us at info@preciousdrops.co.uk.

This privacy notice applies to our website, www.preciousdrops.co.uk, as well as any other interactions you may have with us, including sales, marketing, or events. By using our services, you agree to the terms outlined in this notice.

Our goal is to provide you with a clear understanding of how we collect, use, and protect your information. If there are any terms you do not agree with, please discontinue using our services.

1. What information do we collect?
We collect personal information that you voluntarily provide to us. This includes
information you provide when registering on our website, expressing interest in our
products and services, participating in activities on our website, or contacting us.
The personal information we collect depends on your interactions with us and may
include names, phone numbers, email addresses, mailing addresses, contact
preferences, billing addresses, payment details, and other similar information.
Additionally, when you visit our website, certain information is automatically collected, such as your IP address, browser and device characteristics, operating system, language preferences, and other technical information. This information is used for security, analytics, and reporting purposes.

2. How do we use your information?
We process your information for various purposes based on legitimate business
interests, contractual obligations, legal compliance, and your consent. Some of the
ways we use your information include:
- Facilitating account creation and login processes.
- Posting testimonials with your consent.
- Requesting feedback and contacting you about your use of our website.
- Enabling user-to-user communications.
- Managing user accounts.
- Sending administrative information, such as product updates and policy changes.
- Protecting our services and preventing fraud.
- Enforcing our terms, conditions, and policies.
- Responding to legal requests and preventing harm.
- Fulfilling and managing orders.
- Administering prize draws and competitions.
- Delivering services and providing support.
- Sending marketing and promotional communications.
- Delivering targeted advertising.
- Conducting data analysis and improving our website and user experience.

3. Will your information be shared with anyone?
We only share your information in specific circumstances, such as with your consent, to comply with legal obligations, provide services, protect your rights, or fulfill business obligations. We may share your information with:
- Third-party service providers who assist us in performing services.
- Business partners in the event of a merger, sale, financing, or acquisition.
- Law enforcement or other authorities when required by law.

We have contracts in place with our data processors to ensure the protection and
confidentiality of your information.

Your privacy is important to us, and we strive to be transparent about our data practices.

If you have any further questions or concerns, please reach out to us at
info@preciousdrops.co.uk.

1. WHO WILL WE SHARE YOUR INFORMATION WITH?
In brief: We only share your information with specific categories of third parties.

We only disclose and share your information with the following categories of third parties. If we have processed your data with your consent and you wish to revoke it, please contact us using the contact details provided in the section below titled.

HOW CAN YOU CONTACT US

ABOUT THIS POLICY
• Payment Processors
• Identity Verification Service Providers
• Order Fulfillment Service Providers
• Finance & Accounting Tools
• Retargeting Platforms
• Government Entities
• Sales & Marketing Tools

2. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In brief: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies, such as web beacons and pixels, to collect and store information. Details about how we use these technologies and how you can refuse certain cookies are outlined in our Privacy Policy.

3. IDENTITY VERIFICATION
To ensure that your credit, debit, or charge card is not being used without your consent and to confirm that you are over the age of 18, we will validate the name, address, and other personal information you provide during the order process against appropriate third-party databases. By accepting these Terms and Conditions, you consent to these checks being conducted.

During these checks, the personal information you provide may be disclosed to a registered Credit Reference Agency, which may retain a record of the information. Rest assured that this is done solely to verify your identity, without performing a credit check and without affecting your credit rating. All information you provide will be treated securely and in accordance with the Data Protection Act 1998.

4. HOW LONG DO WE RETAIN YOUR INFORMATION?
In brief: We retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless otherwise required by law.

We will retain your personal information for as long as necessary for the purposes stated in this privacy policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or legal requirements). We will not keep your personal information for longer than the period in which users have an account with us.

When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. If deletion is not immediately possible (e.g., due to backup archives), we will securely store your personal information and isolate it from further processing.

5. HOW DO WE ENSURE THE SECURITY OF YOUR INFORMATION?
In brief: We strive to protect your personal information through organizational and technical security measures. We have implemented appropriate technical and organizational security measures to safeguard the personal information we process. However, despite our efforts, no electronic transmission or storage can be guaranteed to be 100% secure. Therefore, we cannot guarantee that unauthorized third parties, such as hackers or cybercriminals, will not be able to defeat our security measures and gain unauthorized access to your information. While we
do our best to protect your personal information, the transmission of information to and from our website is done at your own risk. We recommend accessing the website within a secure environment.

6. DO WE COLLECT INFORMATION FROM MINORS?
In brief: We do not knowingly collect data from or market to individuals under 18 years of age.

We do not knowingly solicit data from or market to individuals under 18 years of age. By using the website, you confirm that you are at least 18 years old or that you are the parent or guardian of a minor using the website with your consent. If we discover that we have collected personal information from individuals under 18 years of age, we will deactivate the account and take necessary steps to promptly delete such data from our records. If you believe that we may have collected data from individuals under 18, please contact us at info@preciousdrops.co.uk.

7. WHAT ARE YOUR PRIVACY RIGHTS?
In brief: In certain regions, you have rights to access and control your personal information. You may review, change, or terminate your account at any time.
In certain regions, such as the European Economic Area (EEA) and the United Kingdom (UK), you have specific rights under applicable data protection laws. These rights may include the right to request access to and receive a copy of your personal information, the right to request correction or deletion of your personal information, the right to restrict the processing of your personal information, and the right to data portability, if applicable.

Under certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and respond to any request in accordance with applicable data protection laws.

If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note that withdrawing consent will not affect the law.